Whether this is your first visit to a luxury a spa, or you are simply out of practice, we want you to feel totally at ease. Visiting a spa for relaxing treatments, such as a romantic couples’ spa massage, should always be a calming, rejuvenating experience. At Oak Haven Resort, we will walk you through everything you need to know to enjoy your visit.
Before Your Visit to Our Gatlinburg Spa
At the Spa at Oak Haven Resort, we strive to make every client feel totally at ease and pampered. This is why our reservations fill up fast, so we recommend making your appointment at least two weeks in advance. You may wish to call much earlier over holiday weekends or in the summer, when both tourist season and wedding season pick up. You don’t need to wear or bring anything special – just be comfortable. We will provide you with slippers and robe if your treatment requires undressing, and you will also be assigned a locker to keep valuables.
During Your Visit to Our Gatlinburg Spa
If this is the first time you’ve ever visited us, we encourage you to arrive early. You can begin to relax in our peaceful spa environment, or use the sauna before your treatment begins. We also strive to make the spa a relaxing place for all our patrons, so we ask that electronic devices either be off, or left in your locker on silent.
If you are receiving a treatment such as a couples’ spa massage, you may have questions about proper massage etiquette. Feel free to request a male or female therapist, and undress as much as is comfortable for you. The only part of your body that is uncovered during a massage is the area that is being worked on. Our massage therapists focus on the back, neck, scalp, arms, hands, front and back of legs, and feet.
After Your Treatment
All of our treatments end at the scheduled time, to ensure that your time, and the times of our other patrons, isn’t wasted. After your treatment in our spa near Gatlinburg, you will be led back to the desk where we will be happy to help you check out, retrieve your belongings, and leave any feedback you may have. It is customary to tip your treatment provider 18-20% of the cost, but your service will be delivered with the same high quality regardless of gratuity. You can leave this gratuity at the front desk, or charge it to your credit or debit card if you wish.
Our Greatest Reward is Your Recommendation
If you enjoyed your time at our spa, please recommend us to your family and friends. We look forward to helping your loved ones find serenity and enjoyment when they join us for their own couples’ spa massage or other luxury treatments. You can also purchase gift cards through our website to spoil your friends for a special occasion!